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Managing CIP SMS Notifications

Learn how to enable and customize SMS notifications in CIP, including daily summaries and real-time flags.

What are SMS flag notifications?

SMS notifications notify you via text when Circadia generates a flag for a patient and/or shift summaries. These messages are sent to your mobile phone with a direct link to the flags/SBAR reports in CIP. You can choose how often you receive these messages, based on your workflow.

▶️ Want a quick tutorial?

Watch this short video to see how to enable SMS notifications in CIP.

📲 How to set up SMS notifications

  1. Open the Circadia App

    • Log into CIP on your mobile device or desktop.

  2. Go to Notification Preferences

    • Desktop: Navigate to Settings in the left side column.


    • Mobile: Tap your profile icon in the top left corner.


    • Navigate to Notification Preferences.

  3. Toggle On SMS Notifications

    • Enable the SMS Notifications option.

    • Enter your phone number.

    • You’ll receive a one-time passcode (OTP) via text. Enter it to verify your number.

  4. Choose When You’d Like to Receive Notifications
    You can select one or more of the following:

    • Morning Summary (7 AM)

    • Afternoon Summary (3 PM)

    • Evening Summary (11 PM)

    • Just-In-Time: Receive a text every time a new flag is generated

Open the Circadia App

  • Log into CIP on your mobile device or desktop.

Go to Notification Preferences

  • Desktop: Navigate to Settings in the left side column.

  • Mobile: Tap your profile icon in the top left corner.

  • Navigate to Notification Preferences.

Toggle On SMS Notifications

  • Enable the SMS Notifications option.

  • Enter your phone number.

  • You’ll receive a one-time passcode (OTP) via text. Enter it to verify your number.

Choose When You’d Like to Receive Notifications
You can select one or more of the following:

  • Morning Summary (7 AM)

  • Afternoon Summary (3 PM)

  • Evening Summary (11 PM)

  • Just-In-Time: Receive a text every time a new flag is generated

🔄 Update or turn off notifications

You can return to Notification Preferences at any time to:

  • Change your phone number

  • Update your summary timing

  • Turn off all SMS notifications

💡 Best Practice

We recommend most clinicians start with a daily summary aligned with their shift (e.g., 7 AM for the day shift). If you're part of the IDT or leadership team, you may prefer Just-In-Time notifications to stay on top of new activity.

Need help?

Our team is here to support you. Use the chat feature in the CIP app, or email support@circadia.health.