---
title: Setting Up PCC Access & Marketplace Integration
description: How to activate the integration with PCC, grant access, and set up users.
---

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2. [Getting Started](https://help.circadiahealth.com/help-center/getting-started?hsLang=en)

# Setting Up PCC Access & Marketplace Integration

## How to activate the integration with PCC, grant access, and set up users.

Circadia integrates with the PointClickCare (PCC) Marketplace to provide seamless access to patient data and monitoring insights. This guide will walk you through the steps to set up the integration.

### PCC Integration

**Step 1: Submit Activation Request**

- In PCC Marketplace, submit an activation request for **Circadia Health**.

**Step 2: Assign Security Roles**

*Note: Security must be assigned before application activation can be completed.*

- Log in to **PointClickCare**
- For a single facility: go to **Admin \> Setup \> Security Roles**
- Assign the role: **Authorized Vendor Application Purchaser**
- For multi-facility organizations: ensure access to the **Management Console**
- Click **Users**, select applicable users, and click **Save**
- To immediately apply security updates to active users, scroll to the bottom of Security Roles and click **“clicking here"**

![](https://help.circadiahealth.com/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-16-59-1027-PM.png)

​**Step 3: Activate Application**

- Log in to **PointClickCare**
- For a single facility: Go to **Home \> Marketplace \> Manage Integrations**

  ![](https://help.circadiahealth.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-43-58-9785-PM.png?width=864&height=368&name=image-Nov-02-2026-10-43-58-9785-PM.png)
- For multi-facility: Go to **Management Console \> Home \> Manage Integrations**

  ![](https://help.circadiahealth.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-44-01-6971-PM.png?width=874&height=538&name=image-Nov-02-2026-10-44-01-6971-PM.png)
- Click **Activation Request** and complete the form:

  ![](https://help.circadiahealth.com/hs-fs/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-44-00-9037-PM.png?width=876&height=114&name=image-Nov-02-2026-10-44-00-9037-PM.png)
  
    - **Legal Organization Name**
    - **Application** (select Circadia)
    - **Facilities** where the application will be installed
    - **Title** of the authorized requester
    - **Notification Email** (used for activation updates)
    - **Requested By** (first/last name of the authorized signer)
    - **Health Care Provider Name**
    - Review and accept **Terms of Agreement**

![](https://help.circadiahealth.com/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-17-04-0867-PM.png) ![](https://help.circadiahealth.com/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-17-09-7206-PM.png)

Click **Activation Request** and complete the form:

![](https://help.circadiahealth.com/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-17-13-2973-PM.png)

- **Legal Organization Name**
- **Application** (select Circadia)
- **Facilities** where the application will be installed
- **Title** of the authorized requester
- **Notification Email** (used for activation updates)
- **Requested By** (first/last name of the authorized signer)
- **Health Care Provider Name**
- Review and accept **Terms of Agreement**

![](https://help.circadiahealth.com/hubfs/Knowledge%20Base%20Import/image-Nov-02-2026-10-17-18-8345-PM.png)

Once submitted, Circadia will approve the request and begin processing. If errors occur, Circadia will reach out to your facility or designated EHR contact.

### PCC User Access

Facilities must grant **read-only PCC user access** to designated Circadia team members. This ensures proper data flow while maintaining compliance.

**Step 1: Designate an EHR Point of Contact**

- Assign a facility contact to coordinate PCC access for Circadia.
- Notify your IT or Admin team of the access request.

**Step 2: Create Circadia User Access**

- Refer to your **Welcome Email** from Circadia for designated users.
- Grant PCC user access with the following read-only permissions:

    - **Clinical (Read-Only):**

          - Full clinical record tabs
          - Face Sheets
          - Lab & Radiology Results
          - Document Manager / Misc
          - Hospital Tracking
          - Reports (Daily Census, Online Storage, 24-Hour Summary, Progress Notes, Alert Audit, Alert Listing)
    - **Admin (Read-Only):**

          - Profile & Census
          - A/R Insurance & Resident Identifiers
          - Document Manager

Grant PCC user access with the following read-only permissions:

- **Clinical (Read-Only):**

    - Full clinical record tabs
    - Face Sheets
    - Lab & Radiology Results
    - Document Manager / Misc
    - Hospital Tracking
    - Reports (Daily Census, Online Storage, 24-Hour Summary, Progress Notes, Alert Audit, Alert Listing)

**Clinical (Read-Only):**

- Full clinical record tabs
- Face Sheets
- Lab & Radiology Results
- Document Manager / Misc
- Hospital Tracking
- Reports (Daily Census, Online Storage, 24-Hour Summary, Progress Notes, Alert Audit, Alert Listing)
- **Admin (Read-Only):**

    - Profile & Census
    - A/R Insurance & Resident Identifiers
    - Document Manager

**Admin (Read-Only):**

- Profile & Census
- A/R Insurance & Resident Identifiers
- Document Manager

**Step 3: Ongoing Access Management**

- Circadia may request additional access based on monitoring needs.
- Share any security or access requirements with Circadia’s team.
- Circadia will reach out if updates are required.

---

### Need help?

Our team is here to support you. Use the chat feature in the CIP app, or email [support@circadia.health](mailto:support@circadia.health).

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