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How to Prepare for Circadia Installation: Network, Power & Placement Guidelines

This article provides system requirements, installation guidelines, and a setup checklist to ensure a smooth Circadia device implementation.

1. Network & Wi-Fi requirements:

  • Ensure a stable Wi-Fi connection with a minimum speed of 5 Mbps per device

  • Confirm your network operates on the 2.4 GHz Wi-Fi band (Circadia does not support 5 GHz networks)

  • Provide a secure SSID and password for device connectivity

  • Verify there are no firewall restrictions that may block Circadia device communication

  • If Wi-Fi is not managed within the facility, please provide contact information for your external IT provider so we can coordinate directly as needed

2. Power & electrical setup:

  • Ensure a power outlet is available near the the patient's bedside

  • Use medical-grade power strips or upgrade to quad receptacles when outlet space is limited

3. Device placement guidelines:

  • Circadia devices are typically mounted 54 inches from the floor, centered above the headboard of the patient’s bed to ensure accurate monitoring.

  • Devices must have a clear line of sight to the bed. Avoid placing them behind furniture, curtains, lifts, or medical equipment.

  • If the center wall is obstructed, the device will be mounted to the side of the bed instead.

  • For rooms housing behavioral or dementia patients, we recommend using a clear plastic cover (such as a thermostat cover) to protect the device without affecting performance.

  • As part of our standard installation protocol, we will install one device first and obtain administrator approval before continuing with the full installation.

4. Facility Pre-Assessment Form requirement:

Before installation, we need key facility details to ensure a smooth setup. The Facility Pre-Assessment Form helps our team plan ahead and avoid installation delays. We will have a field technician visit your facility to complete this assessment. In rare cases, we may ask to FaceTime with your Maintenance Director to complete the assessment. 


Preparing Your Facility for Installation

Before Circadia can be installed, your facility will need to meet a few technical and environmental requirements.

Network & Wi-Fi

  • Stable Wi-Fi connection with at least 5 Mbps per device.

  • Must operate on 2.4 GHz (not 5 GHz).

  • Confirm no firewall restrictions will block Circadia devices

  • If an outside IT vendor manages your Wi-Fi, please provide their contact info so Circadia can coordinate

Power & Electrical

  • Ensure a power outlet is near each patient’s bed.

  • Use medical-grade power strips or add quad outlets if space is limited.

Placement

  • Devices are mounted 54 inches from the floor, centered above the headboard.

  • Must have a clear line of sight to the bed.

  • Avoid obstructions like furniture, curtains, or lifts.

  • For behavioral units, use a clear protective cover to prevent tampering.

📩 Contact Circadia Support: support@circadia.health

Need help?

Our team is here to support you. Use the chat feature in the CIP app, or email support@circadia.health.